Legal

Privacy Policy

Last updated: October 6, 2026

1. Information We Collect

We collect the following information when you use AgentCall:

  • Account information: Email address and profile data from Google OAuth or email sign-in
  • API usage data: API key metadata (hashed keys, creation dates, names), call metadata (meeting URL, mode, duration, cost, status)
  • Payment information: Transaction records processed through LemonSqueezy. We do not store credit card numbers
  • Technical data: IP addresses, request logs, and error logs for security and debugging

2. Information We Do Not Store

  • Meeting audio: Audio streams are proxied in real time and not recorded or stored by AgentCall
  • Transcript content: Transcripts are delivered to your agent in real time via WebSocket and are not permanently stored on AgentCall servers
  • Meeting video or screenshots: Visual data is proxied and not retained
  • Passwords: Authentication is handled via Google OAuth or one-time email codes; we do not store passwords

3. How We Use Information

We use collected information to:

  • Authenticate your account and authorize API access
  • Calculate and deduct usage-based billing
  • Monitor and maintain service reliability and security
  • Provide customer support and respond to inquiries
  • Detect and prevent abuse, fraud, and security threats

4. Data Sharing

We do not sell your personal information. We share data only with:

  • Infrastructure providers: Google Cloud for hosting and database services, and Cloudflare for DNS and website hosting
  • Email providers: Google Workspace for sign-in codes and account emails, and Resend for product updates and marketing email
  • Payment processor: LemonSqueezy for credit recharge transactions
  • Meeting and speech providers: Meeting URLs are passed to our meeting bot provider to join calls on your behalf, and text your agent sends for speech is processed by our text-to-speech provider in real time
  • Law enforcement: When required by applicable law or legal process

5. Data Security

We implement security measures including:

  • API keys are SHA-256 hashed before storage; raw keys are never stored
  • JWT authentication with 24-hour expiry for dashboard sessions
  • HTTPS encryption for all API and WebSocket connections
  • Per-IP and per-API-key rate limiting
  • SSRF prevention on webhook delivery
  • CORS with explicit origin allowlists

6. Data Retention

  • Account data: Retained while your account is active
  • Call metadata: Retained for billing records and analytics
  • API request logs: Retained for up to 30 days for debugging
  • Payment records: Retained as required for financial compliance

7. Your Rights

You may:

  • Access your account data via the dashboard at app.agentcall.dev
  • Delete your API keys at any time via the dashboard
  • Request account deletion by contacting us

8. Cookies and Analytics

The AgentCall marketing website (agentcall.dev) and dashboard (app.agentcall.dev) use Google Tag Manager to load analytics, advertising, and conversion tracking tags, including Google Analytics (G-L9RZC0RKLB) on the marketing site and Google Ads conversion tracking. Google Ads conversion events fire on first signup, first API key creation, and successful payments to measure ad campaign effectiveness. These tags set cookies to identify unique visitors, track page views, attribute ad clicks, and measure conversions. No personally identifiable information is collected through these tags beyond what is needed for attribution and measurement. The dashboard application also uses localStorage for authentication tokens (JWT). Product update and marketing emails may use link and open tracking to measure engagement. You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

9. Children

AgentCall is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

For privacy-related inquiries, contact us at [email protected] or call +1 (415) 430-7518.

See also: Terms of Service